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Marc Pillon
Supervisor, Library Electronic Services
Windsor Public Library
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"We use DiscoverStation® because, after extensive research it proved to be the most cost effective and hassle free method of providing public access computing to the community we serve.
It allows us to concentrate on providing more and varied services to our public and I also appreciate technology which performs as promised."
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Karen Harrison
Director
Coquitlam Public Library
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"We use DiscoverStation® because it's locked down, secure and tamper proof so we no longer need to worry about anyone abusing our computers.
Management of the network is more cost-effective than our former PC based system was. Because DiscoverStation® includes ongoing maintenance, software and hardware replacement we can keep the system current without an excessive drain on our budget.
Userful is a highly responsive partner in our Public Access Computing program. They listen to us. They attend to our needs. Their product attends to our needs."
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Walter Lewis
Manager, Systems and Technical Support
Halton Hills Public Library
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"We use DiscoverStation® because our staff has more important things to do than baby sit computers."
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Joseph Stibrany
Manager, Support Services
Prince George Public Library
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"We use DiscoverStation® because the up time is great. They run and we don't need to worry about them.
We use DiscoverStation® because of its simplicity, reliability and good service. There are no snags anywhere. It's been smooth as a baby's bottom. No more people running around with screwdrivers, no more worries about software. Our IT people can do other things."
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Margaret Wallace
Technology Services Coordinator
Brampton Public Library
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"We use DiscoverStation® because with Userful the Library has found a provider that immediately responds to its needs. They make you feel like you are their only customer"
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Vera Curry
Head, Automated Services
Finkelstein Memorial Library
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"We use DiscoverStation® because we needed to add more public access stations but didn't want to increase the burden on our IT staff".
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David MacKillop
Manager
Alastair Ross Technology Center
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"DiscoverStation® is extremely stable and reliable, and we've had no problems. In fact, beyond connecting the Ethernet and power, the machine has been zero effort, and we've received numerous compliments from our customers.
Our experience with the product and service has been positive. It has been a reliable, secure, hassle-free solution. Userful has made public access easy. It just runs 24/7 and is well managed."
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David Cooper
President
ITSportsNet
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"We've been very satisfied with the Userful's highly competent technical team, and responsive support. We've been using 1-Box™ since February 10th, 2003 with great success. It's worked perfectly.
The portability and speed of set-up is outstanding. We've literally been able to unpack the equipment, set-up and test an 8-user network (including shared printing) in less than 25 minutes.
1-Box™ give us a dramatic edge over our competitors that are still struggling using traditional PCs or thin clients."
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Joshua Leon Ph.D.
Head of Department of Electrical and Computer Engineering
University of Calgary
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"We've been using 2 DiscoverStations® in one of our main computer labs in the Information and Technology Building at the University of Calgary since August 21st, 2002. This lab is heavily used by our 2nd, 3rd, 4th year Electrical, Computer, and Software engineering students.
As we hoped, our students have not noticed that the DiscoverStation® seats are any different than our standard workstations. The success of this initial test period, means that we will soon move to replace all 24 computers in this lab with DiscoverStation® seats. This will be a significant cost saving to us.
I would also like to commend Userful on their prompt service, in customizing the stations for our rather unique situation. The technical competence of the Userful team is really quite impressive."
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Stephen Laird
Conference Planner
Netspeed 2002
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"Userful's [on site team had] a strong technology understanding and a comprehensive understanding of customer service.
I look forward to working with your organization again in the future and would certainly be pleased to recommend your services to other conference committees...
Userful's DiscoverStation® was a great benefit to our conference planning with its straightforward approach and having your team of experts on-hand made our job that much easier."
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