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DiscoverAssistTM Management Portal

The Userful DiscoverAssistTM Remote Management Portal allows your help desk and support staff to monitor and control all DiscoverStations in any location in near real time through a web-browser using any Internet-connected desktop or portable computer. From a simple and secure web-based interface, authorized staff can to one or more stations:

  • add or subtract time
  • send messages to alert users
  • log stations in and out
  • view station status and time remaining, and
  • view basic status and usage reports about the entire DiscoverStation system.

Full control enables staff to work more efficiently and avoid conflict by being able to remotely monitor and control DiscoverStations without actually being there.

Advanced users can also remotely perform technical support and troubleshooting tasks such as starting and stoping services, rebooting central computer boxes and run other diagnostic and administrative commands.

Features/Benefits:

  • Secure, password-protected and encrypted interface - only authorized users can interact with stations
  • Intuitive web-based portal - Manage any DiscoverStation in your organization remotely over the Internet in real time
  • Common actions and status all on one screen - Complete control without becoming a system administrator
  • Administrate stations in real time - See and resolve problems as they arise.

Contact your Userful representative today to find out more about how DiscoverAssist can ease your public computing management burden.

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