Executive Team

John Marshall
John Marshall is CEO & Board Member at Userful, a leading provider of AV-over-IP solutions for enhanced video communication. He focuses on developing and implementing strategic growth initiatives for Userful; launching the company into new markets, product and technology development, and expansion through new technology and channel partnerships. He has more than 25 years of experience building innovative, market-leading organizations.
John MarshallCEO
Robert Huijsmans
Robert serves as Vice President Solution Engineering at Userful. His focus is on global pre-sales activities and AV-over-IP evangelism with customers and partners. He brings over 25 years of executive and management experience with extensive background in technology, business development and solutions design in pursuit of customer satisfaction. Robert holds a Master of Science in Telecommunication and Electronics from the Technical University of Delft.
Robert HuijsmansVP Customer Experience
Kevin Dillon
Kevin serves as the VP of Global Channels and Alliances for Userful. He is an energetic, results-focused Sales and Channel Executive with over 20 years of sales management experience bringing new technologies to market. During his time at Userful thus far, Kevin has demonstrated leadership, defined business strategies, developed & executed business operating plans, and managed sales teams to achieve revenue objectives.
Kevin DillonVP Sales, Enterprise
 Amy Wang
Amy is the CFO at Userful, leading the finance and administrative functions. She has over 10 years of experience in the SaaS industry, having held key roles at Morgan Stanley and Solium. She obtained her Chartered Professional Accountant designation during her time at PriceWaterhouseCoopers and completed her Bachelor of Commerce degree at the University of Alberta.
Amy WangCFO
Daniel Griffin
Daniel Griffin serves as VP Marketing at Userful. Since joining the company in 2003, he has been instrumental in developing and marketing the Visual Networking Platform for enterprises, establishing offices globally and strategizing business development tactics. Daniel has transferred a wealth of creative capital, systems reengineering and change management plus years of sales and customer experience. Dan now dedicates his time to forming strategic alliances and furthering new applications of Visual Networking Platform.
Daniel GriffinVP Marketing
Dave Knapton
Dave has 20 years of sales and marketing experience and excels at leading high performance teams. Dave has developed a deep understanding of sales, partner management, and leadership best practices while working on iconic Canadian brands such as Dempster's, Halls, Yellow Pages and SMARTboard. He has a Bachelor of Science from Trent University and a Master of Economics degree from the University of Waterloo.
Dave KnaptonVP Sales, Account Mgmt & Ops
Reza Razavi
Reza serves as Chief Technology Officer for Userful. Having joined Userful in 2014, Reza brings 10 years of multimedia and streaming technology expertise to the company. Most recently, Reza architected the company’s hyper-performance multimedia engine that runs the core of Userful’s Visual Networking Platform. Reza holds a Master of Science in electrical engineering from the University of Kuala Lumpur and a Bachelors of Science in Electrical Engineering from KNT University of Technology.
Reza RazaviCTO
Kashif Altaf
Kashif has two decades of experience in managing software projects and delivering exceptional products with extensive release management and team leadership expertise. Kashif joined Userful in 2013 where he leads the software development teams with an additional focus on quality assurance. Kashif holds a Master of Science in Information Technology degree and a Certified Scrum Professional® designation.
Kashif AltafVP Engineering
Jamey Miles
Jamey has brought over 18 years of executive and senior management experience in international business development and sales management to the Userful team. Her practical leadership has resulted in a number of senior management roles with multiple high tech start ups like M-Tech (now HitachiID) and Acceleware. Jamey joined Userful in 2010 and has had various roles at the company, currently Jamey leads Strategic and Global Accounts.
Jamey MilesVP Sales, Strategic Accounts