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Enterprise-Grade Security

Userful Infinity delivers secure, high-performance data visualization for mission-critical operations. As a SOC 2-certified platform, it meets stringent data privacy and operational integrity standards. This ensures that your organization's data and corporate assets are aggregated and distributed globally within a secure network.

SOC 2 Certified

Userful Infinity's SOC 2 certification underscores its commitment to safeguarding data through stringent security controls and operational integrity. This certification affirms Userful's adherence to strict security controls, protecting data, privacy, and operational resilience. It validates the design of our security measures at a specific point in time.

Key Security Features

Role-Based Access Control (RBAC)

Administrators can precisely control access by assigning permissions based on roles, limiting system access to authorized users only.

Secure Server Architecture

Userful's server-client architecture supports secure, on-premise, and air-gapped deployments, giving organizations complete control over their data.

Data Encryption

Industry-standard encryption is applied for data in transit (HTTPS/TLS) and at rest, protecting sensitive information throughout the platform.

Advanced Network Security

Protecting Connections Across Your Network

Userful Infinity implements robust network security measures to meet the demands of modern organizations.

Multi-Network Interface Configuration

Enables dual-network interface deployment, segregating corporate and endpoint traffic for enhanced security and performance.

Built-in Security Features

Firewall Protection

Includes integrated firewall protection to prevent unauthorized access.

Port Security

Limits open ports to those essential for operations, reducing potential vulnerabilities.

Air-Gapped Network Compatibility

Supports fully air-gapped networks for organizations handling sensitive data, minimizing exposure to external threats.

Data Processing & Privacy

Userful handles only essential visual information, transmitting frames and images without storing sensitive data. This approach limits data exposure and aligns with industry-standard privacy practices.

GDPR Compliance

We’re committed to protecting your privacy and ensuring your personal information remains safe and secure. Our adherence to the strict European Union regulations known as the General Data Protection Regulation (GDPR) reflects our dedication to safeguarding your data

Data Protection

We implement robust measures to protect your personal information from unauthorized access, loss, or misuse.

Transparency

We provide clear information about how we collect, use, and store your data, ensuring you are fully informed about your privacy rights.

User Control

You can access, correct, or delete your personal information at any time. We empower you with tools to manage your data preferences easily.

Encryption

We support HTTPS and WebRTC protocols to protect your data both in transit and at rest.

Regular Audits

We conduct regular audits and assessments to ensure our data protection practices meet GDPR standards and continuously improve our security measures.

Training and Awareness

Our team undergoes regular training on data protection best practices to ensure they understand the importance of safeguarding your information.

No Embedded AI

Userful does not embed any AI systems or algorithms in the code we deploy on customer sites.

This means:

  • No AI-powered decision-making occurs on Userful’s customer infrastructure
  • No customer data is processed by AI models on-site
  • No AI learning or model updates happen within customer environments

Privacy by Design

The platform is built to protect user privacy, incorporating key principles:

1. Proactive approach to privacy
2. Privacy as the default setting
3. Privacy embedded into design
4. Full functionality with privacy protection
5. End-to-end security throughout the data lifecycle

Data Protection Measures

  • Collects and processes minimal data within isolated environments
  • Implements strong encryption for data in transit and at rest
  • Supports air-gapped networks for maximum security
  • Utilizes role-based access control to limit data access

Security Management & Support

Proactive Management and Trusted Support Protocols

Userful implements comprehensive support and monitoring systems to ensure robust security management.

Controlled Support Access

Userful's support teams adhere to strict access protocols:

  • Secure VPN usage for remote access
  • Access is limited to authorized support requests
  • The customer retains control over system integrity
This approach ensures that support interventions are both secure and accountable.

Real-Time Monitoring and Alerts

Userful's platform provides administrators with powerful oversight tools:

  • Resource tracking for system performance
  • Real-time alerts for potential issues
  • Swift response capabilities to prevent security incidents